For Immediate Release Contact: Angie Sparks
Day, April 6, 2009 (805) 498-8718 ext. 104
angie@mustangmktg.com
Phone On-Hold Marketing Systems Receives ISO 9001 Certification
Phone On-Hold now the only on-hold messaging service in the world with ISO 9001 Certification
Newbury Park, Calif. – Phone On-Hold® Marketing Systems, Inc., the leader in on-hold messaging solutions, has recently received certification to ISO 9001:2008. The certification comes through the International Organization for Standardization (ISO), the world’s largest developer and publisher of International Standards.
The quality accreditation was awarded by QMI-SAI Global, an independent and ISO-sanctioned entity that certifies organizations’ processes. This certification validates that a company creates products and handles services the same way every time. As an on-hold messaging provider, Phone On-Hold Marketing Systems received certification under the title “Quality Management Systems.” Other areas of ISO certification include health care, automotive and the environment.
Preparation for ISO certification can take up to a year, as training standards and documentation compliance are rigorously upheld by the ISO. Phone On-Hold Marketing Systems received outside inspections and ultimate approval on their products, systems and methods.
“This prestigious certification is a validation for our company and our processes,” says Peter J. Turpel, Founder and CEO of Phone On-Hold Marketing Systems. “Our customers enjoy knowing that our own high standards for business practice match their expectations for efficiency and response time.”
From its headquarters in Newbury Park, Phone On-Hold creates on-hold messaging to improve customer retention and sales. Their spots, ranging from 3 to 32-minute loops, average 6 minutes in length with recordings comparable to radio commercials—professional writers, actors and technicians are brought in to create enticing and informative audio productions.
For more information, call 1-800-465-3102 or email info@phoneonhold.com. For more information about ISO 9001 certification, visit the ISO website at www.iso.org.
About Phone On-Hold® Marketing Systems:
Founded in 1984, Phone On-Hold serves a broad range of companies throughout the United States, Canada and Puerto Rico, creating, recording and transmitting on-hold messages. These spots harness the proven “point of opportunity,” when customers are moments away from making a purchasing decision and are receptive to positive, informative marketing messages delivered during their on-hold phone time. To learn more, visit: www.phoneonhold.com.
###