Blog
Customer Service, Redefined
By: Randall Loui I was recently asked what my philosophy was on customer service. The first thing I thought of was, “the customer is always right.” I thought of every job I’ve had and realized that customer service was at the core of all of them. From my literal customer service representative job that required …
New Year’s Resolutions: Take Two
In a recent blog post, Mustang Marketing founder and president, Scott Harris, describes what he has termed as “unicorn and rainbow goals.” These include any and all goals that are vague in terms of their lack of a timetable and set quantity, such as: Make more money. Think outside the box. Happy employees. I couldn’t …
Five Marketing Trends to Watch in 2016
The world of marketing is constantly changing, with each year bringing new ways to deliver brand messages. As a result, having a strategic marketing plan that is regularly updated in response to new trends and opportunities is essential to achieving ongoing success year after year. With 2016 just around the corner, and the importance of …
A Very Merry Mustang Holiday
Mustang Marketing switched things up a little bit at this year’s annual holiday party, which took place at La Dolce Vita in Oxnard, but the good food, great company and laughter remained. Instead of the traditional holiday ornament making and gift giving, we opted to do a Secret Santa cookie exchange and contest instead. Impossible, …
Merrymaking…Mustang Style!
By: Megan Macias There are a number of holiday traditions that almost everyone knows — decorating a Christmas tree, lighting a candle on the menorah each night of Hanukkah or leaving out cookies for Saint Nick on Christmas Eve, just to name a few. While all of us at Mustang Marketing respect each of these …